🚨WE OFFER WORLDWIDE FREE SHIPPING ABOVE €100!🚨

Shipping Information

What are the shipping costs?

Europe (All countries): Orders over €100 qualify for free shipping. For orders below €100, the shipping cost is €9.99.

Rest of the World: Orders over €100 qualify for free shipping. For orders below €100, the shipping cost is €16.95.

What is the delivery time?

Within Europe: Orders are typically delivered within 3-7 business days.

Rest of the World: Orders are usually delivered within 7-14 business days.

Orders placed on weekends or holidays will be processed on the next business day. For more specific delivery times, please refer to our tracking information.

Which courier service do you use?

We use reliable courier services to ensure your order arrives safely. You will receive a Track & Trace link by email, allowing you to track your package's journey.

Can I track my order?

Yes, you can track your order using the Track & Trace code provided in your order confirmation email.

Do I have to pay customs duties?

International orders may be subject to customs duties and taxes, which are the responsibility of the customer. These charges are not included in our shipping fees.

What should I do if my order doesn’t arrive?

If your order hasn’t arrived within the expected timeframe, please contact our customer service team at lyonsway.service@gmail.com for assistance.

We Asked for Feedback: What Customers Say About Returns and Shipping!

"I'm extremely pleased with the quality of my purchase and the super-fast delivery. The sweater arrived in perfect condition, and I'm already placing a new order. Highly recommend!"
JOHN T. (VERIFIED)

"I bought a vintage Guess bag and tracked my order throughout. When I contacted support because it took a bit longer due to high demand, they got back to me the same day and explained the delay. The bag finally arrived, and it’s absolutely stunning. Totally worth the wait!"
EMILY R. (VERIFIED)

"I had to return a purchase, and Lyons Way made it so simple. The return instructions were clear, and they responded to my questions quickly. Great customer service!"
JAMES S. (VERIFIED)

"My order from Lyons Way arrived much quicker than I expected. The shipping was super fast, and I was kept updated with tracking info the whole way. It’s always nice to get your stuff faster than anticipated!"
Anna S. (VERIFIED)